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Welcome to Seaweed Asia. We value your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, communicate with us, or engage in trade and export activities with our company. By using our website or services, you consent to the practices described in this policy. 1. Information We Collect 1.1 Personal and Business Information We may collect information that you provide directly to us, including: Name, company name, email address, phone number, and country. Shipping or billing address, tax/GST details, and banking information for transaction purposes. Business documents or certifications required for trade, logistics, or customs compliance. 1.2 Usage Data We may automatically collect information such as: Your IP address, browser type, operating system, referring URLs, and pages visited. The time and date of your visit and how you interact with our site. This helps us improve our communication, website functionality, and user experience. 2. How We Use Your Information 2.1 To Fulfill Orders and Contracts We use your information to process orders, manage invoices, prepare export documentation, and provide logistics and shipment updates. 2.2 To Communicate With You We may contact you via email, phone, or WhatsApp for trade inquiries, quotations, order confirmations, and follow-ups. 2.3 To Improve Our Services Usage data helps us analyze trends, optimize our website, and improve our customer experience. 2.4 For Marketing and Updates We may send newsletters, product updates, and industry insights relevant to seaweed supply, sustainability, and export trends. You can unsubscribe anytime. 3. Sharing Your Information 3.1 Third-Party Service Providers We may share information with trusted partners who assist in logistics, shipping, payment processing, or digital communication. These partners are contractually required to protect your data and use it only for agreed purposes. 3.2 Legal and Compliance We may disclose information when required by law, trade authorities, or customs regulations to comply with legal obligations. 3.3 Business Transfers In case of a merger, acquisition, or business restructuring, your information may be transferred under confidentiality safeguards. 4. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your personal and business information. However, no method of data transmission over the internet is entirely secure. While we strive to protect your data, we cannot guarantee absolute security. 5. Cookies and Tracking Technologies Our website may use cookies or analytics tools to improve user experience and measure website performance. You can control cookie settings through your browser preferences. 6. Your Rights Access and Correction: You may request access to or correction of your stored personal or business data. Opt-Out: You can unsubscribe from our marketing communications anytime by clicking “unsubscribe” in our emails or contacting us directly. Data Deletion: You may request deletion of your information, subject to trade and compliance obligations. 7. International Data Transfers As a global exporter, your data may be transferred to and processed in countries where we or our logistics partners operate. We ensure that such transfers comply with applicable data protection laws. 8. Third-Party Links Our website may contain links to partner or reference websites. We are not responsible for their privacy practices and encourage you to review their privacy policies separately. 9. Updates to This Policy We may revise this policy periodically. Any changes will be posted on this page with the updated date. Continued use of our services implies acceptance of the updated policy. 10. Contact Us If you have questions or concerns about this policy, please contact us: Seaweed Asia Email: support@seaweedasia.com Website: www.seaweedasia.com Address: Bali, Indonesia / Chennai, India (as applicable)